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Established companies find it difficult to adapt to new developments, we are told. Developing products and services around new technologies only cannibalises existing lines of business. Perhaps. But Apple, considered an ‘also ran’ until the late 90s, has created a new line of business around iTunes and its devices to match its computing operation. It has transformed the music listening (and now video watching) experience along the way, and created new business models along the value chain. In this session, Grunsteidl draws out the lessons for established (and new) media companies based: on culture and behaviours, habits and interface, and value and payment. This session informs our final panel on Viable futures.
Alexander Grunsteidl, Digital Wellbeing Labs
Nico Macdonald